Product Education Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the Opportunity

Join our dynamic team as a Product Education Specialist and play a pivotal role in shaping the success of our employees and the organization. At Reelo, we are committed to fostering a culture of continuous learning and development. As a Product Education Specialist, you will have the opportunity to lead impactful training sessions, design engaging educational content, and ensure that our team members are equipped with the knowledge and skills they need to excel. This role is perfect for someone passionate about learning and development and looking to make a significant impact in a fast-paced environment.

What Will You Do

• Lead Training Sessions: Conduct training sessions for new joiners and internal employees to ensure effective product usage and knowledge transfer.
• Create Educational Content: Develop and update training materials, user guides, tutorials, and other educational content for new joiners and employees.
• Design Learning Experiences: Design engaging and interactive learning experiences, including video tutorials and e-learning modules, to enhance learning outcomes.
• Plan and Execute Training Programs: Plan a weekly check-up and demo sessions for new joiners, ensuring they receive comprehensive support and guidance.
• 30-60-90 Day Planning: Develop in-depth plans for the first 30, 60, and 90 days, outlining training objectives, expectations, and outcomes for new employees.

What Will You Need

• Experience in Training and Development: Proven experience in designing and delivering training programs, preferably in a technology or SaaS environment.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively convey complex information in an understandable manner.
• Technical Proficiency: Familiarity with e-learning platforms, video editing software, and other training tools to create high-quality educational content.
• Organizational Skills: Strong organizational skills to manage multiple training programs, schedules, and materials efficiently.
• Adaptability and Creativity: Ability to adapt to changing needs and create innovative training solutions that engage and inspire learners. If you are passionate about fostering a learning culture and have the skills to drive impactful training initiatives, we would love to hear from you. Apply now to join our team and contribute to the success of our employees and organization!

Ready to apply

Reelo has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello?